Refund policy

EFFECTIVE MAY 1st 2021

All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. This includes holiday sales, site-wide or product specific flash sales, and items purchased using sale codes. We will fix any mistakes made on behalf of the company.

If the product you received is deemed defective your order is eligible for a return or exchange. 

We thank you for understanding this policy!

All sales are final on all items - No returns or exchanges

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Feel free to notify us by sending us an email at createdcreaturesapparel@gmail.com to inform us about mix up. Please include your order number, name and email used on the order. Make sure to specify the concern: original product ordered as well as the actual product you received including the style/design, color and size. Please attach picture of the product(s) showing the mishap. Example: showing the defect, the size, or wrong item.

All wrong orders we send out will be corrected.